M&S tackles fraud with Sysrepublic

UK retailer Marks & Spencer (M&S) has signed a deal with Sysrepublic, a provider of software products and consultancy services for the retail and hospitality sectors, to implement a solution to help tackle fraud, theft and shrink across its stores. The trial will be rolled out to the entire store portfolio later this year.

“We selected the Sysrepublic Secure system to automatically analyse POS data to detect fraud patterns,” said Darrell Stein, director of IT and logistics at M&S. “The Sysrepublic team was very flexible in assisting us with proving the business case for the project, running a two week trial to achieve this in 120 stores.”

Sysrepublic Secure is a comprehensive retail loss prevention solution that transforms and advances how fraudulent POS activity is identified, tracked, and stopped. Built on the Microsoft .NET Framework, the system allows seamless coordination between centralised loss prevention management teams and field officers to get the most from existing resources. Loss prevention management and field personnel interact with Secure through a Web application designed to minimise the training that users require to become effective with the system.

“M&S selected us to implement our Secure system as we offered the best product and capability,” said David West, managing director, Sysrepublic. “Secure has provided M&S with a solution that can identify the immediate source of loss, built up over time and build the information they need to initiate investigations. At a time when retailers are looking to reduce costs, Secure provides an ideal opportunity to return profit to the bottom line.”

About Marks and Spencer

We are one of the UK’s leading retailers, with over 21 million people visiting our stores each week. We offer stylish, high quality, great value clothing and home products, as well as outstanding quality foods, responsibly sourced from around 2,000 suppliers globally. We employ over 78,000 people in the UK and abroad, and have over 700 UK stores, plus an expanding international business.

We are the number one provider of womenswear and lingerie in the UK, and are rapidly growing our market share in menswear, kidswear and home, due in part to our growing online business. Overall, our clothing and homeware sales account for 49% of our business. The other 51% of our business is in food, where we sell everything from fresh produce and groceries, to partly-prepared meals and ready meals.

Now more than ever, we’re also known for our green credentials as a result of our five-year eco plan, Plan A, which will see us, amongst other things, become carbon neutral and send no waste to landfill by 2012.

About Sysrepublic
Sysrepublic is a market leader in POS loss prevention, systems integration and consulting solutions, serving the global retail market. The company’s flagship software solution, Secure, is used by retailers worldwide. Sysrepublic protects over 22,000 retail outlets worldwide monitoring one billion transactions per day in over 20 countries. Customers include Tesco, Marks & Spencer, ASDA, Sainsbury’s, HMV, IKEA, 7-Eleven, Safeway, Stein Mart, WinCo Foods, Wegmans and other top global retailers. Sysrepublic is 100 percent employee-owned with offices in London and Los Angeles. For more information, visit www.sysrepublic.com.

All companies mentioned herein are trademarks of their respective companies.