Aren’t loss prevention systems a commodity these days?
At Sysrepublic, we don’t think so. Although some may hold that view, Secure is fundamentally different than tools relying on data mining or exception reporting. Secure continuously observes your retail data, POS, returns, inventory, cash/finance or other data, connecting isolated incidents into a complete picture of fraudulent behavior, process failure, or protocol failure, which is then put into ready-to-resolve cases. You don’t need to search through mountains of data; Secure does the data analytics for you and highlights areas of concern within your organization.
How long has Sysrepublic been creating solutions for retailers?
Sysrepublic has been in the Retail Solutions business since 2002 and supports customers throughout the globe from our offices in the United States, United Kingdom and Poland. Sysrepublic provides a number of industry leading, award winning retail software solutions, which extends analytics across the organization simplifying the retailers ability to automatically analyze stress points that are hurting the organizations profitability.
What would your clients say about Sysrepublic?
We are proud to have never lost a client who has had one of our solutions.
Can Secure pay for itself?
Every Client using Secure has achieved a 100% ROI within the first year of use. Most clients are repaying all product costs within the first few months following deployment. Several clients have achieved multiple ROI’s within the first year. Ask for the Tesco Case Study for a documented example of how Secure can pay for itself.
Does Sysrepublic offer hosted services?
Yes; in fact, Sysrepublic offers two ways to get the protection of Secure for your business.
• Hosted Secure delivered via Software as a Service
Secure can be delivered to your business as a hosted service. Within minimal up front installation charges and a monthly subscription, costs can be spread out over a 5 year term and be reconciled as a services expense.
• Purchase Secure
Secure is available for an enterprise purchase with a one-time license fee. With purchase of the Software Assurance plan, you are guaranteed all future versions of Secure. The price for a Secure license varies by implementation. Please ask for a quote for your business.
Which option is best for me?
- Hosted (SaaS)
For businesses that don’t want the hassle of maintaining hardware and software, or who may want a quick and low cost way to protect their business, a hosted implementation of Secure may be the right option. The hosted option essentially outsources much of the IT burden of a deployment as well as ongoing IT costs to maintain the system.
- License Purchase
For companies who want complete control of their IT systems, a purchased version of Secure may be right for you.
Is Secure ready to be used out of the box?
Yes. Secure provides immediate value from the first day of operation. All of our clients have identified cases, confirmed fraudulent behavior, or identified operational anomalies occurring in their business immediately after deployment; and most during the testing phases of the installation.
What types of complex analytics can Secure perform for my retail organization?
Sysrepublic’s Secure analytics platform is designed to perform data analysis across a wide variety of retail data. By analyzing the entire data structure within the retailer, the Secure systems are able to automatically provide insight into the people, process, and protocols that are damaging the profitability of the company. By being able to accurately pinpoint anomalies starting at the enterprise level and moving down to region, district, store, and (finally) to transaction level, the system provides powerful insight into what is happening, where it is happening, and who or what is the cause of the problem. Due to our extensive experience with retailers, industry leaders and academic organizations, we maintain one of the most comprehensive analytics packages available in the market. We manage billions of retail transactions on a daily basis which provides insights into the causes of shrink for retailers.
Can Secure identify process inefficiencies as well as fraud?
Yes. The same analytics that successfully identify fraud are adept at recognizing inefficiencies within POS transaction data. Process issues can be monitored and tracked to determine areas or individuals in the organization that require review or training. With the ability to integrate additional data sources as well as the various solutions that Sysrepublic provides, your system can become a fully functional data analytics tool – for several departments within your organization.
Can you detect fraud on ‘self service checkouts’?
Yes. It is surprising how self service checkout units can be vulnerable to employee fraud. In our experience with retailers utilizing 100% self service checkouts, we have been able to document a business case with positive ROI within the first year.
Who is the primary user of Secure in my organization?
Anyone in your organization can use Secure. Secure is accessible from anywhere you choose, from a corporate desktop or laptop, to a mobile device in the field. One of the key benefits of Secure is that it is designed to deliver information, not data. Loss Prevention tends to be the primary users of Secure and will get the most benefit from its advanced fraud detection capabilities; however, the analytical ability of the platform, and the valuable information in the Secure reports module can be useful for senior loss prevention staff, accounting, operations, CFO’s, or any member of the organization that requires relevant information related to the organization’s data captured within the system. Our Pharmacy application can be configured to allow for rapid deployment of regulatory information if needed.
Can Secure scale up or down to the size of my business?
Yes. Secure has been delivered to some of the world’s largest retail organizations. Due to our flexible licensing and deployment models, including a hosted model, Secure is equally effective for smaller and medium sized retailers.
How will I be trained on Secure?
Included as part of any of the Secure analytics platform deployment, are two days of full training for user groups in your organization. We have found in the past that the best practice is to utilize a ‘train the trainer’ approach. We typically host hands-on training with direct users of Secure, who will then go on to later train other users. This training takes place at your organization’s headquarters once Secure has been fully installed.
What kinds of support can I expect from Sysrepublic?
Sysrepublic provides extensive global technical support for Secure. . During implementation, clients will have a dedicated product specialist who will monitor each step of the process and will be available to ensure prompt and professional interaction with your organization. As a global organization, Sysrepublic maintains a 24/7 help desk that can answer all technical and related product questions whenever you need them.
What type of technology does Secure operate on?
Secure runs on a Microsoft Windows Server environment. The user interface into the solution is via a web browser which can be accessed from anywhere a connection to your network is available.
Secure is built on the Microsoft solution stack. By harnessing the power and scalability of Microsoft’s SQL Server, Secure is able to process millions of sales transactions per day to detect fraud in your organization, and to analyze business processes.
What type of POS systems can Secure integrate with?
Because Secure is an independent solution, we can integrate with any POS system on the market. Currently integrated with Microsoft, IBM, Oracle, NCR, Fujitsu, Micros and Retalix as well as many home grown systems, deployment is not a problem, . Secure also has the ability to integrate multiple different POS applications you may have in your business into one version of Secure.
How is my POS data sent to Secure?
Sysrepublic is a world leader in retail integration solutions. Using our own integration technology (Sysrepublic’s Real Time Integrator), we can extract the data required by Secure directly from your point of sale system as well as any other retail data system within the organization. Alternatively, we can take a feed from any system, centralized or not, where your POS data resides. Data analytics is about integrating multiple data sources to gain insight and understanding about your organization. In addition to technology, we can help through our Consulting Services, which is made up of a team of analytics professionals with deep experience in retail loss prevention and operations, to recommend what data sources can provide the most effective results.
How do I know Sysrepublic will safeguard my data?
Sysrepublic operates on the highest ethical standards with regards to data security. Some of the world’s largest retailers trust Sysrepublic systems to protect the integrity and confidentiality of their data. Non-disclosure and confidentiality agreements are part of the standard process of handling sensitive customer data whether on a hosted or non-hosted instance of Secure.
Can you integrate with CCTV?
Yes. Secure can integrate with most digital CCTV systems. Not only with CCTV systems but we can integrate with a number of stand-alone systems and pull in information from Case Management Software, Loyalty Systems, etc…
How do I get started?
The first step is to contact a Sysrepublic representative to talk about your organization’s needs. We will need some general business and technical information. We then can outline the options for evaluating Secure and we will happily provide a full demo of any of our solutions so that you can see the power, ease of use, and effectiveness of Secure for yourself.
How long has Sysrepublic been creating solutions for retailers?
Sysrepublic has been in the Retail Solutions business since 2002 and supports customers throughout the globe from our offices in the US and UK. Sysrepublic provides a number of industry leading, award winning retail software solutions.
How does RTI differ from other Enterprise Integration Solutions?
There are many toolsets in the market claiming to be the best, most flexible and powerful integration platforms available. RTI is different to all other offerings due to the following:
- Designed specifically with retailers in mind
- Sophisticated design, Powerful capabilities, Simple to deploy and use!
- Designed specifically to address the problem of distributed integration across a variety of networking / physical infrastructures
- Does not require extensive training or expensive consultants to use.
- Very low TCO, with simple licensing.
- Fully supported custom extensions which can be built simply and easily if required.
What markets verticals does RTI cover?
Our experience has been within Retail, however with our experience in integration, RTI can be used anywhere.
Do I need a costly pilot project to prove that RTI works for my business?
No. Sysrepublic offers a Proof of Concept (POC) option for retailers to see how RTI works for you prior to a purchase.
Who uses RTI and what do they use if for?
Global retailers such as Tesco Stores (www.tesco.com) have selected RTI to handle all Head Office to Store data communication. Tesco use RTI extensively across their worldwide retail store estate. RTI is deployed in Tesco stores in countries as diverse as UK, USA, Turkey, China, Japan, Czech Republic and many more. RTI has been configured to transfer all business critical data feeds between Head Office and Store systems, including Price Files, Sales Transactions, Promotion Information, Shipment / Receipt data. RTI was chosen as it provides one, easy to use platform to handle all communications regardless of size, format, protocol, platform or application.
Can RTI scale to meet the challenges of an enterprise my size?
RTI infrastructures handle millions of real time and batch data transmissions per day every day, for a wide range of retailers around the globe. All of these transmissions are mission critical and RTI has proven itself to be the best in class most robust solution for retail data movement. In the United Kingdom 46% of all grocery sales transactions are transmitted from stores to their respective corporate head offices using RTI. With over 20 retail customers worldwide RTI has proven capability and is the only solution specifically designed by retailers for retailers.
Is RTI ready to be used out of the box?
Yes. RTI provides immediate value from the first day of operation. It comes complete with numerous “Adapters” along with configuration templates to allow you to make the most out of them.
Can RTI scale up or down to the size of my business?
Yes. RTI has been delivered to some of the world’s largest retail organizations. Due to our flexible licensing models, RTI is equally effective for smaller retailers as well.
Can I get a demonstration of RTI?
Yes. Sysrepublic will be happy to give you a live demo of RTI. We can visit you at your offices and provide a live demo of RTI, or we can arrange an online demo at your convenience.
How will I be trained on RTI?
Included as part of a RTI deployment, are two days of full training for agreed user groups in your organization. We have found in the past that the best practice is to utilize a ‘train the trainer’ approach. We typically host hands on training with direct users of RTI, who will then go on to later train other users. This training takes place at your organization’s headquarters once RTI has been fully installed.
What kinds of support can I expect from Sysrepublic?
Sysrepublic provides extensive technical support for RTI from both our US and UK offices. During implementation, clients will have a dedicated product specialist who will monitor each step of the process and will be available to ensure prompt and professional interaction with your organization. As a global organization, Sysrepublic maintains a 24×7 help desk that can answer all technical and related product questions whenever you need them.
What platform requirements does RTI have?
RTI requires Microsoft Windows (standard or enterprise), the .NET Framework (2.0, 3.5 or 4.0) and Microsoft SQL Server (express, standard or enterprise) for central management and data distribution services.
How can RTI interoperate with non-Microsoft platforms?
RTI can integrate with non-Microsoft using our extensive adapter technologies.
How do I get started?
The first step is to contact a Sysrepublic representative to talk about your organization’s needs. We will need some general business and technical information. We then can outline the options for evaluating RTI, including the option for a Proof of Concept, so that you can see the power, ease of use, and effectiveness of RTI for yourself.